FAQ's
Welcome to our FAQ.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How soon will my order ship out?
We ship all orders placed on a business day out within 48 hours. We do not include the holidays and weekends in this timeframe.
Do you ship internationally?
At this time, we are not shipping internationally.
Can I return my purchase?
You can return your unused product within 30 days.
Can I cancel my order?
If you need to cancel your order, please email us at hello@hairybarry.com. If your order has already shipped out, you cannot cancel.
Products
Below are some common questions about our products
Are your products safe?
Samples of our products have been tested at a lab in the USA for lead and phthalates to ensure pet safety.
Where are the products made?
As of now, all products are made in China. All factories certifications have been checked to ensure all required safety and labor policies are in place.
Are your toys indestructible?
No dog toy is indestructible and we do not claim to sell indestructible toys.
Featured toys
